All of our products are covered by a 12 month warranty. If you have any issue with any of products what so ever then please send us an email to sales@it-directory.ie with your order number (from your original order confirmation email) and we will replace the product if it is in the 12 month warranty period free of charge. Water damage is not covered under warranty of the electric scooters. Our electric scooters are IP54 waterproof which means they are dirty and splash proof only.